Privacy Policy for Wanderly Tours LLC
Last Updated: March 24, 2026
1. Introduction
Wanderly Tours LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel services.
Our Contact Information:
266, North Main Street,Spring valley, New York, 10977
Email: [email protected]
Phone: +1 (845) 290-2381
This policy applies to information we collect through our website, email communications, phone calls, and when you book travel services with us including fl ights, hotels, tours, and vacation packages to destinations such as Thailand, Japan, UAE, and Europe.
2. Information We Collect
2.1 Personal Information You
Provide We collect information you voluntarily provide when you:
- Make travel inquiries or bookings: Name, email address, phone number, mailing address, date of birth, gender
- Complete travel arrangements: Passport details, visa information, frequent fl yer numbers, travel preferences
- Process payments: Credit/debit card information, billing address (processed through secure third-party payment processors)
- Travel with companions: Information about family members or travel companions you include in your bookings
- Communicate with us: Feedback, survey responses, customer service inquiries
2.2 Sensitive Information for Travel
To fulfi ll travel bookings, we may need to collect certain sensitive information such as:
- Health conditions, dietary requirements, or mobility needs to ensure appropriate accommodations
- Passport and visa documentation as required by airlines and destination countries
- Emergency contact information
2.3 Information Collected Automatically
When you visit our website, we automatically collect:
- Device information: IP address, browser type, operating system
- Usage data: Pages visited, time spent, referring website, clicks
- Cookies and tracking technologies: To enhance your browsing experience and analyze site traffic
3. How We Use Your Information
We use your personal information for the following purposes:
|
Purpose
|
Description
|
|---|---|
|
Process Bookings
|
Arrange flights, accommodations, tours, transfers, and other travel services you request
|
|
Visa and Documentation
|
Prepare and submit visa applications, provide required documentation to embassies/consulates
|
|
Customer Service
|
Respond to inquiries, provide booking confi rmations, travel updates, and support during your trip
|
|
Payment Processing
|
Process deposits, final payments, and refunds securely
|
|
Communication
|
Send booking confirmations, itinerary updates, travel alerts, and promotional offers (with opt-out option)
|
|
Website Improvement
|
Analyze usage patterns to enhance our website and user experience
|
|
Legal Compliance
|
Comply with applicable laws, regulations, and legal requests
|
4. How We Share Your Information
We do not sell or rent your personal information. We share information only as necessary to provide your travel services:
4.1 Travel Service Providers
We share your information with trusted third parties essential to fulfilling your travel arrangements, including:
- Airlines, hotels, and resorts
- Tour operators and local ground transportation providers
- Travel insurance companies
- Visa processing services and embassies/consulates
These providers may use your information according to their own privacy policies.
4.2 Service Providers
We engage third-party companies to assist with:
- Payment processing (Stripe, etc.)
- Website hosting and analytics
- Email communications and marketing
- Customer support platforms
4.3 Legal Requirements
We may disclose your information if required to:
- Comply with legal process or government requests
- Protect our rights, property, or safety
- Enforce our terms and conditions
4.4 Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience:
- Essential cookies: Required for website functionality
- Analytics cookies: Help us understand how visitors use our site (Google Analytics)
- Marketing cookies: Used to deliver relevant travel offers
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
6. Data Security
We implement industry-standard security measures to protect your personal information:
- Secure Socket Layer (SSL) encryption for data transmission
- Restricted access to personal information
- Regular security assessments
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill your travel bookings
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
Booking records may be retained for up to 7 years for tax and legal purposes. When no longer needed, information is securely deleted or anonymized.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
8.1 For All Users
- Access the personal information we hold about you
- Request correction of inaccurate information
- Optout of marketing communications
8.2 For California Residents
(CCPA) If you are a California resident, you have additional rights including:
- Right to know what personal information we collect, use, and share
- Right to request deletion of your personal information
- Right to opt out of “sales” of personal information (we do not sell data)
- Right to non-discrimination for exercising your rights
To exercise your rights, please contact us at [email protected] or call +1 (845) 290-2381. We will verify your identity before processing requests.
9. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child, please contact us immediately at [email protected].
10. Third-Party Links
Our website may contain links to external sites (airlines, hotels, etc.). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
11. International Data Transfers
As a US-based company serving American travelers, your information is primarily processed in the United States. When we book international travel, your information may be transferred to service providers in other countries where data protection laws may differ.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to refl ect changes in our practices or legal requirements. The “Last Updated” date at the top of this policy indicates when revisions were made. We encourage you to review this policy regularly.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Wanderly Tours LLC
Email: [email protected]
Phone: +1 (845) 290-2381
Address: 266, North Main Street,Spring valley, New York, 10977
For privacy-related inquiries: [email protected]